News | Heart of Louisiana Credit Union

COVID-19 Update on Lobby Reopening

Reopening update

Updated on May 26, 2020 at Noon

As we've mentioned before, protecting our members' health and well-being during these uncertain times are our top priorities at Heart of Louisiana Credit Union.

Our tellers, financial officers, and management team are working daily to ensure that we can safely reopen our lobbies while embracing our mission of "Treating Members Like Family."

Where is my Stimulus Check?

man holding cellphone

Q: Everyone I talk to seems to have already gotten their stimulus money, but I’m still waiting for mine to arrive. Where is my stimulus check?

A: More than half of eligible Americans have already received their Economic Impact Payment, but tens of millions more are still waiting. We’ll let you in on when you can expect yours, how to help it come quicker and why you may not even be receiving a stimulus payment.

Power Outage - Commerce Street Branch Closed

Commerce street branch closed due to loss of power

UPDATE: April 29, 2020 at 10:50 AM

Power is restored at our Commerce Street branch. The branch will reopen to member traffic at 11:30 AM.

Commerce Street Branch Closed

Our Commerce Street Branch is temporarily closed due to a power outage.

We ask that our Alexandria members visit our Coliseum Boulevard location for service at this time.

We will continue to update this posting as the situation evolves.

Coronavirus Update - Branch Lobbies Closed

Branch Lobbies Closed Effective 3/18/20

Like many of you, we are actively monitoring the coronavirus (COVID-19) situation. As always, the health and wellness of our members and employees are our top priorities.

At this time, the Centers for Disease Control (CDC) has recommended that we avoid social gatherings of more than ten people.

To help reduce the possible spread of Coronavirus (COVID-19), we have closed our branch lobbies to members and vendors. We ask that you please use our drive-thru or ATM to conduct transactions at this time.

Coronavirus COVID-19 Readiness

Coronavirus COVID-19 Readiness

Like so many of you, we have spent the last several days and weeks closely monitoring developments in the coronavirus (COVID-19).

At Heart of Louisiana Credit Union, the health and well-being of our members, staff, and community are our top priorities. That means we are taking the necessary steps to understand the virus and developing a plan of action.

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