The Call Center will close early on Tuesday, November 22nd, and will resume normal business hours on Wednesday, November 23rd.
If you have a mortgage loan with Heart of Louisiana Credit Union, please remember to send your 2016 property tax documents to:
Attn: Stacey LeBlanc
Heart of Louisiana Credit Union
PO Box 4030
Pineville, LA. 71361
Heart of Louisiana Credit Union now offers Visa Purchase Alerts! These alerts can send real time notifications for purchases you make with your Heart of Louisiana Credit Union debit or credit card using the 'credit' option. For example, if you make a purchase with your debit card at the grocery store and select 'debit' to use your PIN, no alert will be sent. On the other hand, if you make a purchase with your debit card and select 'credit', an alert can be sent.
Heart of Louisiana Credit Union is currently undergoing technical difficulties with our system. We apologize for any inconvenience, and are working hard on resolving any issues. For quicker and easier access, log on to heartcu.org for our online banking option. Again, we apologize for any inconvenience and are working diligently to solve this problem.
Heart of Louisiana Credit Union strives everyday to Take Our Members' Needs to Heart! We appreciate feedback that you, member of Heart of Louisiana Credit Union, provides in many different areas. It's this feedback that helps the Heart grow and become stronger.
Below is a link to a short survey. Please take a few minutes to let us know how your Credit Union is doing, and also what you would like to see at the Heart. By doing so, you can choose to be entered into a $100 VISA gift card drawing.
During the months of June and July, Heart of Louisiana Credit Union gave away a $100 VISA Gift Card to a member who deposited their check with a smart phone. In June, Nikki from Dry Prong received a $100 gift card, while Jeani received a $100 gift card in a random drawing for July. Congratulations, ladies! Thank you for being part of the Heart!
07Jun16 - All fees that members received in relation to the VISA debit and credit card transaction issues last month have been reimbursed. If any questions remain, please call us 318.619.1900.
Heart of Louisiana Credit Union is currently facing technical issues with postings of your debit and credit card transactions. The problem is with a server from our card issuing company. The communication from when you swipe your card to make a purchase and when your purchase is withdrawn from your account is temporarily disconnected. Your cards will continue to work as normal. However, the actual posting, which deducts from your available balance, will be delayed. This issue is a top priority for us and our service provider, and we are working diligently to solve this problem.
The wait is over! The Coliseum branch is now open for business.
The Coliseum branch of Heart of Louisiana Credit Union temporarily closed in February for some much needed updates. The remodeled branch now offers more privacy to members, visiting both the tellers or sitting with a Family Financial Officer, and more room for member visits.
We look forward to seeing you at the Coliseum branch!