Branch Manager | Heart of Louisiana Credit Union


To direct the operations of a small, Credit Union facility, ensuring the branch meets organizational financial, operational, service, and growth plans. Has lending authority.

Essential Functions & Responsibilities

  • Directs, develops, motivates, hires and disciplines branch personnel; administers performance evaluations in conjunction with Executives and recommends appropriate personnel actions.
  • Monitors branch operating results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions.
  • Perform routine member service transactions
  • Perform consumer loan officer duties.
  • Represents the branch as appropriate in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups.
  • Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.
  • Monitors all branch activities to insure they are in compliance with established credit union policies and procedures.

Performance Measurements

  • To maintain a cohesive, highly trained and motivated staff, sufficient to meet needs of members.
  • To provide informed, professional and accurate service and support to all members and associates.
  • To develop and maintain business partner relationships within the community and area schools. Coordinate branch participation in community activities
  • To ensure all documentation is completed, with a high accuracy rate.
  • To meet or exceed the Branch's goal. Assist branch personnel with achieving all of their individual goals.
  • To develop recommendations for cost efficiencies and enhancements to products, pricing and processes by monitoring trends in operations and deposit services.
  • To offer insurance products to all new qualified loans. Promote benefit awareness within the branch, both by example and training employees to identify opportunities.

Knowledge, Skills and Abilities

Experience: 5-10 years of similar or related experience.

Education: (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in house training or apprenticeship program.

Interpersonal Skills

The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.

Other Skills

Must have excellent communication skills.

How to Apply

Send resume via one of the options listed below:


Fax to 318-449-5552

Mail to:

Attn: Human Resources
Heart of Louisiana Credit Union
PO Box 4030
Pineville, LA 71361

Heart of Louisiana Credit Union