Scam Alert - Mortgage Mailer | Heart of Louisiana Credit Union

Community members throughout CenLa have recently reported receiving notices in the mail from various financial intuitions (banks, credit unions, etc.) regarding their mortgage loans.

Please know that these mortgage notices are just the latest tool scammers are using to access your information! If you receive one of these postcards in the mail, follow these tips:

Don’t share financial information

Do not call the number or visit any websites listed on the card. Don’t give your financial information – social security number, credit card, or bank account numbers – to anyone you don’t know and don’t trust

Resist the pressure

Many of these fake notices include messages like “Final Notice,” “Urgent Matter,” or “Immediate Response Needed.” No matter how urgent the issue may seem, resist the urge to respond instantly. Instead, take a moment to do some research.

Do your due diligence

It pays to do your research. If you think a mail piece is a legitimate notice from your credit union or bank regarding your account, contact that institution directly by calling a number you regularly use or visiting their website.

Report It

If you believe an item you received in the mail is fraudulent, report it to the United States Postal Inspection Service online or by calling 1-877-876-2455.

If you ever have questions about your Heart of Louisiana Credit Union account, please contact us by calling 318-473-4562 or emailing